Tag Archives: ecommerce

Digital innovation quiz test

March 15th, 2013

Quiz: Is your organisation digitally innovative?

Over the past decade we’ve seen a massive change to the way we market and sell products and services. If ten years ago people would turn to the phone to order something or just go to a store, today the easiest and quickest way is to order online and have the purchase delivered on the same or next day. And… read more

The CEO’s digital wish list for 2013

December 10th, 2012

The CEO’s digital wish list for 2013

We work with a range of business decision makers: HR directors & procurement, marketing, communications and ecommerce heads, and of course, the C-suite. Digital impacts every facet of the business – both in terms of internal and external activities – and in many cases there is a need to change the current status or infrastructure in order to be fit… read more

March 30th, 2012

Multichannel, omnichannel and the rise of customer power

This month I attended the British Retail Consortium Multichannel Conference and the Retail Week Conference. They may have taken me out of the office for three solid days, but they gave me the opportunity to hear the thoughts of both high street stalwarts and online retail innovators.
On both occasions I had the pleasure of hearing Ishan Patel from Aurora… read more

July 15th, 2011

Smart (phone) thinking

Every so often, you see something that genuinely makes your jaw drop. Sheesh, you think, that’s an astounding idea, why did no-one else think of that? A few days ago, the jaw-dropper in question (at least for me) was a piece in the Telegraph about what Tesco is up to in South Korea – a QR code-based ‘virtual shop’ service… read more